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  1. Compass
  2. COMPASS-4482

mongodb compass stuck on initializing screen

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    • Type: Icon: Bug Bug
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • No version
    • Affects Version/s: None
    • Component/s: Compass
    • None
    • Environment:
      operating system: windows 8.1 pro
      mongodb version: 4.2.5
      .net Framework version: 4.5.1
      compass version: 1.23.0
      powershell version: 4.0
    • Not Needed

      After installing, compass lunches then shows "loading preferences" then "loading plugins" and then freezes at "initializing". when I opened devtools, I found the error in the screenshot attached.

        1. mongodb_compass_error.jpg
          mongodb_compass_error.jpg
          194 kB

            Assignee:
            Unassigned Unassigned
            Reporter:
            stevancy4@gmail.com Stephen Onyejuluwa
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              Created:
              Updated:
              Resolved: