Details
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Investigation
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Resolution: Cannot Reproduce
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Major - P3
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None
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None
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None
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Not Needed
Description
Hi team,
I have a customer who is mentioning the following when running Compass v1.30.1:
- When running Compass on Windows Server 2012 R2 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU usage is relatively fine
- Running Compass on Windows Server 2019 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU utilization is reaching 60-70% utilization
I've uploaded their System specifications in the image below.
Has anyone encountered a similar scenario when testing on runningĀ Compass on a Windows Server 2019 OS? Or in particular, running Windows Server 2019 OS on VMWare with 1 CPU and 4GB RAM allocated?
There are no hardware requirements mentioned in the Compass docs and I've already mentioned it to the customer, but they are a bit pushy for answers on why this is so and is not accepting the alternatives of:
- Running Compass on a different device
- Using Mongo Shell to access their MongoDB instance on the same Server 2019 OSĀ
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