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  1. Compass
  2. COMPASS-5604

Compass v1.30.1 high CPU utilization on Windows Server 2019 VMWare

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    • Icon: Investigation Investigation
    • Resolution: Cannot Reproduce
    • Icon: Major - P3 Major - P3
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    Description

      Hi team,

      I have a customer who is mentioning the following when running Compass v1.30.1:

      • When running Compass on Windows Server 2012 R2 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU usage is relatively fine
      • Running Compass on Windows Server 2019 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU utilization is reaching 60-70% utilization

      I've uploaded their System specifications in the image below.

      Has anyone encountered a similar scenario when testing on runningĀ Compass on a Windows Server 2019 OS? Or in particular, running Windows Server 2019 OS on VMWare with 1 CPU and 4GB RAM allocated?

      There are no hardware requirements mentioned in the Compass docs and I've already mentioned it to the customer, but they are a bit pushy for answers on why this is so and is not accepting the alternatives of:

      • Running Compass on a different device
      • Using Mongo Shell to access their MongoDB instance on the same Server 2019 OSĀ 

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            Unassigned Unassigned
            blaise.crisologo@mongodb.com Blaise Crisologo (Inactive)
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