Compass v1.30.1 high CPU utilization on Windows Server 2019 VMWare

XMLWordPrintableJSON

    • Type: Investigation
    • Resolution: Cannot Reproduce
    • Priority: Major - P3
    • No version
    • Affects Version/s: None
    • Component/s: None
    • None
    • Not Needed

      Hi team,

      I have a customer who is mentioning the following when running Compass v1.30.1:

      • When running Compass on Windows Server 2012 R2 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU usage is relatively fine
      • Running Compass on Windows Server 2019 with 1 CPU and 4GB RAM running on VMWare, they are claiming that CPU utilization is reaching 60-70% utilization

      I've uploaded their System specifications in the image below.

      Has anyone encountered a similar scenario when testing on running Compass on a Windows Server 2019 OS? Or in particular, running Windows Server 2019 OS on VMWare with 1 CPU and 4GB RAM allocated?

      There are no hardware requirements mentioned in the Compass docs and I've already mentioned it to the customer, but they are a bit pushy for answers on why this is so and is not accepting the alternatives of:

      • Running Compass on a different device
      • Using Mongo Shell to access their MongoDB instance on the same Server 2019 OS 

        1. image.png
          image.png
          60 kB

            Assignee:
            Unassigned
            Reporter:
            Blaise Crisologo (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: