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Type: Task
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Resolution: Declined
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Priority: Unknown
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None
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Affects Version/s: None
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Component/s: None
- Node mongodb driver version : 4.3.0
- Node version : v12.22.4
- issue presented: 2:00 AM Eastern Time on 1/13/2022, until restoration at 10:30 AM Eastern Time.
- App Error " ++++++Error: querySrv ESERVFAIL _mongodb._tcp.xxxxxx.xxxxxx.azure.mongodb.net "
- Shell error: Error: querySrv ESERVFAIL _mongodb._tcp.xxx-xxxx. 01-pri.xxxx.azure.mongodb.net "
- User has shared the below concern:
This is a critical issue affecting our business operations, since some of the application servers lost connectivity to the MongoDB instance and couldn't reconnect. We've employed a work around by changing the connection string and restored service.
We would like to understand the cause of the issue which started occurring at approximately 2:00 AM Eastern Time on 1/13/2022, until restoration at 10:30 AM Eastern Time. We also want to understand how to address this with a long-term fix.
Action requested:
This user is using latest driver per compatibility documentation yet unable to user the SRV format, can we confirm a possible bug?
- depends on
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NODE-3870 Investigate NODE-3869 - [Atlas] Unable to resolved SRV format on latest version of NodeJS diver
- Closed