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  1. Core Server
  2. SERVER-33011

unable to read root page from file:WiredTiger.wt: WT_ERROR: non-specific WiredTiger error

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major - P3
    • Resolution: Done
    • Affects Version/s: 3.2.7
    • Fix Version/s: None
    • Component/s: WiredTiger
    • Labels:
    • Operating System:
      Linux

      Description

      Hello Support Team! I need your help.

      I am trying to start Mongod on Ubuntu 14.04 but it looks like Wired Tiger is having troubles reading the data. Start right after moving db's data directory to another partition.

      The full output is

      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] MongoDB starting : pid=19451 port=27017 dbpath=/data/db 64-bit host=production
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] db version v3.2.7
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] git version: 4249c1d2b5999ebbf1fdf3bc0e0e3b3ff5c0aaf2
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] OpenSSL version: OpenSSL 1.0.1f 6 Jan 2014
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] allocator: tcmalloc
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] modules: none
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] build environment:
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten]     distmod: ubuntu1404
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten]     distarch: x86_64
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten]     target_arch: x86_64
      2018-01-30T18:45:25.744+0100 I CONTROL  [initandlisten] options: {}
      2018-01-30T18:45:25.769+0100 I -        [initandlisten] Detected data files in /data/db created by the 'wiredTiger' storage engine, so setting the active storage engine to 'wiredTiger'.
      2018-01-30T18:45:25.769+0100 I STORAGE  [initandlisten] wiredtiger_open config: create,cache_size=18G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),
      2018-01-30T18:45:25.776+0100 E STORAGE  [initandlisten] WiredTiger (-31802) [1517334325:776898][19451:0x7f902b158cc0], file:WiredTiger.wt, connection: unable to read root page from file:WiredTiger.wt: WT_ERROR: non-specific WiredTiger error
      2018-01-30T18:45:25.776+0100 E STORAGE  [initandlisten] WiredTiger (0) [1517334325:776951][19451:0x7f902b158cc0], file:WiredTiger.wt, connection: WiredTiger has failed to open its metadata
      2018-01-30T18:45:25.776+0100 E STORAGE  [initandlisten] WiredTiger (0) [1517334325:776964][19451:0x7f902b158cc0], file:WiredTiger.wt, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk
      2018-01-30T18:45:25.776+0100 E STORAGE  [initandlisten] WiredTiger (0) [1517334325:776979][19451:0x7f902b158cc0], file:WiredTiger.wt, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options
      2018-01-30T18:45:25.777+0100 I -        [initandlisten] Assertion: 28595:-31802: WT_ERROR: non-specific WiredTiger error
      2018-01-30T18:45:25.777+0100 I STORAGE  [initandlisten] exception in initAndListen: 28595 -31802: WT_ERROR: non-specific WiredTiger error, terminating
      2018-01-30T18:45:25.777+0100 I CONTROL  [initandlisten] dbexit:  rc: 100
      

      I am sending the two files usually attached to similar tickets I've found online.

      Thanks a lot for your help,

      Fabio Vedovelli

        Attachments

        1. repair-SERVER-33011.tar.gz
          2 kB
        2. WiredTiger.turtle
          0.9 kB
        3. WiredTiger.wt
          52 kB

          Activity

            People

            Assignee:
            mark.agarunov Mark Agarunov
            Reporter:
            vedovelli Fabio Vedovelli
            Participants:
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              Dates

              Created:
              Updated:
              Resolved: