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  1. Compass
  2. COMPASS-3673

Problem in launching compass in kubuntu OS version 18.0.4

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Major - P3 Major - P3
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    Description

      Hi Team, 

      Users are facing issue while launching Compass in Kubuntu 18.0.4 OS 64 bit version, the compass screen hangs on the loading page. Please find the attached screenshot:

      The following user in discourse is facing this issue:

      [Cannot Launch Compass | https://discourse.university.mongodb.com/t/cant-launch-compass/26086

      I have also replicated this issue on our Kubuntu VM using the steps mentioned in the [documentation|https://docs.mongodb.com/compass/current/install/].

      When I start compass using the mongodb-compass command on the terminal, it just shows the following warnings and the compass hangs on loading page:

      Let me know, if you have any further questions.

      Thanks, 

      Sonali

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            Unassigned Unassigned
            sonali.mamgain@mongodb.com Sonali Mamgain
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              Updated:
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