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  1. Compass
  2. COMPASS-4321

Compass Stable and Isolated can't run on Win2019 VM Ware 6.7

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Details

    • Icon: Bug Bug
    • Resolution: Gone away
    • Icon: Critical - P2 Critical - P2
    • No version
    • 1.21.2
    • Compass
    • Win 2019 on VM Ware 6.7. Customer also used Remote Desktop to VM

    Description

      Customer has moved company employees to Work From Home and must install Compass on a VM for access for their developers. Installation of Isolated toggles between "Running" and "Suspending" while generating crash reports.

      Isolated Edition could not "Run as Administrator" while installing the MSI. It showed as "Run as user"

      They are also running Windows Defender anti-virus.

      Attachments

        1. Screen Shot 2020-06-08 at 2.39.10 PM.png
          Screen Shot 2020-06-08 at 2.39.10 PM.png
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        2. Screen Shot 2020-06-08 at 2.41.06 PM.png
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        3. Screen Shot 2020-06-08 at 2.44.06 PM.png
          Screen Shot 2020-06-08 at 2.44.06 PM.png
          1.01 MB
        4. Screen Shot 2020-06-08 at 2.44.20 PM.png
          Screen Shot 2020-06-08 at 2.44.20 PM.png
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        5. Screen Shot 2020-06-08 at 2.48.33 PM.png
          Screen Shot 2020-06-08 at 2.48.33 PM.png
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        6. Screen Shot 2020-06-08 at 2.48.41 PM.png
          Screen Shot 2020-06-08 at 2.48.41 PM.png
          461 kB

        Activity

          People

            Unassigned Unassigned
            felicia.hsieh@mongodb.com Felicia Hsieh
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            Dates

              Created:
              Updated:
              Resolved: