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Details

Type: Improvement
Resolution: Fixed
Priority: Major - P3
Fix Version/s: 3.6.6, 4.0.0-rc5, 4.1.1
Affects Version/s: None
Component/s: Packaging
Labels:
None

Backwards Compatibility:
Fully Compatible
Backport Requested:

v4.0, v3.6
Sprint:
Build 2018-05-07, Build 2018-05-21, Build 2018-06-04, Build 2018-06-18
Case:
Story Points:
5

Description

There are few instances where users are failing to install MongoDB on Windows (e.g. win10) with a setup error message setup wizard ended prematurely

The general solution seems to just uncheck MongoDB Compass installation. This is likely to be caused by one or more of:

Firewall/Antivirus blocking access to https://compass.mongodb.com/api/v2/download/latest
Server has no access to the Internet
PowerShell execution policy Set ExecutionPolicy preventing the script to be executed.

Attachments

Issue Links

related to

DOCS-10909 Add steps to verify Windows signed MSI package

Closed

COMPASS-2745 compass.mongodb.com download api no longer works (Breaks server MSI installation)

Closed

SERVER-35936 MongoDB Community Windows installer fails to install Compass

Closed

SERVER-35496 Use a Burn Bundle to package compass with server

Closed

Activity

People

Assignee:: Mathew Robinson (Inactive)

Reporter:: Wan Bachtiar

Participants:: Githook User, Mathew Robinson, Wan Bachtiar

Votes:: 0 Vote for this issue

Watchers:: 12 Start watching this issue

Dates

Created:: Apr 12 2018 10:43:11 PM UTC

Updated:: Oct 29 2023 10:32:45 PM UTC

Resolved:: Jun 08 2018 06:27:19 PM UTC